fbpx

Eligibility

Our refund and returns policy lasts 45 days. If 45 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 45 days after purchase.

Refund approval

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We will not refund the shipping cost, as it is an operational expense you have agreed to pay for the merchandise to reach your Shipping address. By ordering from our website, you agree that the shipping fee is non-refundable.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Damaged items

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to one of the addresses indicated by our email exchange or the closest you can find at the bottom of this page.

Return time

To return your product, you should mail your product to one of our addresses found at the bottom of this page or the one we agree on via email.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact

Contact us at [email protected] for questions related to refunds and returns. We reserve the right to modify these terms and conditions at any time, without prior notice.

Contact us

Have a question? We’d love to hear from you.

  • United States:
  • Lighty Gadgets LLC,
    4024 Soaring Ln,
    Clermont, FL 34714
  • Europe:
  • Lighty Electronics SRL,
    42 Viorelelor st.,
    Lugoj, TM 305500,
    Romania
    VAT ID: RO35245011
Contact Us


    This site is protected by reCAPTCHA and the Google
    Privacy Policy and
    Terms of Service apply.

    Copyright © Lighty Electronics 2019-2021. All rights reserved.

    w
    Add to cart

    Your Cart

    Congrats! You get free shipping.

    Cart is empty

    Subtotal
    lei0.00
    Shipping
    Free!
    Tax
    lei0.00
    Total
    lei0.00
    0