On November 10, we announced the new Chargie A.
It more or less does the same thing as Chargie Founder Edition, but more accurately and now it also measures the power drawn from your charger and displays it in the app. On top of that, I added functionality that cuts off power below a configurable threshold, or above a certain limit, to protect power surges or short circuits. Of course, your phone and charger also have this, but an extra protection measure is never bad. Android Auto support has also been implemented in hardware, a function waited by so many.
We had a few issues with the PCB assembly factory in China that led to a big delay (about a month) in deliveries. However, that is now history. All of the Chargies have been put into cases (still 3D-printed for now) and now they’ve shipped all over the world to the patient customers who waited dearly.
The effort has been huge – over 18 hours a day of work, answering to emails and making sure everything goes as planned, including finishes to the firmware, app and hardware. We even had to change all of the quartz crystals in every device, because of a human error at one of our parts suppliers.
But here we are. We prioritized UK deliveries because they’re going out of the EU on Jan 1st, and there’s no telling right now of how customs officials will behave after that date. So we packed them in one big parcel on Thursday and shipped them to a trusting partner in London via DHL, who re-shipped individual packs using Royal Mail’s next-day delivery with a tracking number, which means UK customers who preordered up to Dec. 19 will receive them first. I think we will implement this type of shipping with other countries too. Customs formalities are more complicated than with DHL if it’s not an EU country, but it might just work better in the long run. So expect a new, hybrid, piggybacked delivery method that’s faster, cheaper and better than normal post.
Well, not everyone’s experience has been the same. Others wanted to give out Chargies for Christmas, but unfortunately it wasn’t possible. However, this is not the norm and we’ll try to do better next time. I’m sorry for all those ruined plans. Our next stock will be double (we hadn’t expected such a surge in orders) and we will continue to restock well before it’s over.
I’m personally glad that the Chargie idea caught so well and that people are aware of their batteries’ degradation and want to protect what they already own. This is anti-consumerism at its finest.
So yes, we’re shipping more than just a product. We’re shipping parts of our lives, thousands of hours of hard work, sleepless nights, early mornings and the promise to innovate further. Very few people can say they made it to this point – having an actual product that sprung out of their minds, then make it and ship it to real customers, who use it in their real lives.
Thank you for all your patience, trust and involvement in the Chargie project. It means a lot and it fuels its own progress and the other innovative gadgets I have in mind.
Merry Christmas and Happy New Year to all!